Page operation problem on title "The River"
Good day Community Team
I have bee trying - unsuccessfully - for a number of days to get the Help Center to look at what I believe is a code fault in title "The River" - https://www.imdb.com/title/tt10321842/?ref_=fn_tt_tt_7 There seems to be a new team there who only quote straight out of the center handbook and insist on a screen grab - a long winded bloated process on their system. I do not know how a screen grab can show a fault in a sequence of mouse clicks, nor have I ever needed to do this in 11 years of submitting to the previous team. I even submitted (copy below) a full sequence of events which will show the error, and which they flatly ignored. Hopefully someone on this community would be willing to try and assist me. Thank you in advance. Ray.
From your reply I see a potential reason why helpdesk does not see the problem. I am a contributor to IMDB, so I use the standard pages as a VISITOR to IMDB would see it – not your Pro version - https://pro.imdb.com/title/tt10321842/episodes - On the standard public view page episodes with no dates may be listed in unknown, but they should STILL appear in order, in the season list.
Since I do not know of any way to screengrab mouse clicks, please follow the tutorial below to get to the issue. We will use - https://www.imdb.com/title/tt10141052/?ref_=ttep_ep_tt
When you open the title main page and click on ‘episode guide’ you get last season entered list (if there is episode dates) and the year block is BLANK. Now click on season block you will see season 2. Click on season 2. Now you will see a page of season 2 episodes (without dates) but ARE listed as season 2. If you select a year that list shows up and the season list BLANKS OUT. As far as I have found in 11 years clicking on the season link number will show ALL episodes in that season whether or NOT they have air dates.
Here’s two more examples as above - https://www.imdb.com/title/tt13459400/?ref_=ttep_ep_tt and https://www.imdb.com/title/tt1020913/?ref_=ttep_ep_tt
Now open - https://www.imdb.com/title/tt10321842/?ref_=fn_tt_tt_7 – click on episode guide, and you will see that the season block is blank, and the year lock 2020 is highlighted. This is the last season entered with dates. However, if you click on season you see 4 seasons, but 1,2 and 4 do NOT show up when clicked as the year is STILL LOCKED to 2020. I may be wrong but I believe that if you click on a season, the year block SHOULD blank out, allowing you to access the season you have selected, whether there are air dates or not. That is why I maintain that The River page has an error in its coding or whatever drives the page.