Skip to main content

11 Messages

 • 

180 Points

Tue, Oct 24, 2017 3:27 PM

NewsDesk feed troubleshooting

Hello! We just discovered that our new WP theme was using excerpts that IMDB considers too short. I've now corrected the problem & am wondering when we will start seeing our content show back up on IMDB. We are NewsDesk partner Channel Guide Magazine. Thank you!

Responses

Employee

 • 

8.8K Messages

 • 

223.9K Points

3 years ago

Hi Ruth -

http://www.channelguidemag.com/tv-news/feed/ currently redirects to https://www.channelguidemag.com/tv-news/feed/ . This URL issue is something that you will need to change on your end to unblock the ingestion of your feed ahead of our work schedule to fix this issue.

11 Messages

 • 

180 Points

3 years ago

Right - and I'm saying our current host does not allow secure and unsecure content, so I'm either all https or not. So is there any way for someone on your end to change the URL of our feed to the https version to avoid the redirect?

Employee

 • 

8.8K Messages

 • 

223.9K Points

3 years ago

Hi Ruth -

I'm re-checking on this with our technical staff who are working on the issue, once I hear from them I will let you know here.

Employee

 • 

8.8K Messages

 • 

223.9K Points

3 years ago

Hi Ruth -

I'm just following up here to confirm that we observed your news articles are not being published live on the site because the article content does meet our current word count requirement.  Please increase your article word count, we need at least 60 words (anything less will suppress the article in our system).  Also note that a word can be any letter or number separated by whitespace.