D

4 Messages

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126 Points

Fri, Jan 21, 2022 6:29 PM

Solved

New submission was declined because of a "duplicate submission

I tried to add a credit last week. I was asked for more proof and to re-submit my contribution. I did that and it was declined. So I started a new submission through the shows page. That was declined because of "duplicate submission" but here's the thing, all submissions have been declined because a submission is still pending but when I look at the tracking none are pending. 

Here's the last submission:

20 January 2022
#220120-234635-221000

Thank you in advance for your help. 

Employee

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13.4K Messages

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271.2K Points

Il y a 4 m

Hi DM_nyc -

I was able to locate the pending submission and can confirm that the episode credit has now been approved.  The credit should be listed live on your name page shortly.

Cheers!