eb_134772's profile

2 Messages

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80 Points

Friday, August 26th, 2022 9:34 PM

No Status

Merged Accounts

Two accounts that I am affiliated with are merged and I need to separate them.   Do you have a guide on how to accomplish this?

Champion

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6.4K Messages

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263.8K Points

5 months ago

eb: Please provide a link to the merged page and let us know what information belongs on each page. The more details you provide about the situation, the easier it will be for the contributors or staff here to advise you.

(edited)

2 Messages

 • 

80 Points

5 months ago

Hello,  this is the link to what is meant to be my page, but is actually Danyi Deats' page (my former partner):  https://pro.imdb.com/name/nm0213261?ref_=nm_nv_usr_profile

Here is my link (which has her picture in upper right hand corner: https://pro.imdb.com/name/nm0057126/?ref_=recent_view_1

Thank you!

Eric

Champion

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6.4K Messages

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263.8K Points

5 months ago

Eric: I'm wondering if you may be logged in to Danyi's account, rather than your two pages being mistakenly merged.

Here is how Danyi's page looks for me:

And here is how your page looks for me:
Notice that I don't have a picture at the upper right part of the page in either case, just a "blank" person and the word "You", because I have no photo associated with my IMDbPro account. 
If you are seeing Danyi's picture there, perhaps you have logged in to her IMDbPro account. If that's the situation, then you should probably see Danyi's picture in the upper right no matter whose page on IMDbPro you are looking at (try https://pro.imdb.com/name/nm0010736 or https://pro.imdb.com/name/nm0000129 , for example). In that case, you need to log in to your own account instead.
I don't think it makes sense to say that https://pro.imdb.com/name/nm0213261 is meant to be your page, since it has Danyi's name, picture, and credits on that page, led by her role in  River's Edge (I remember seeing an item about her in  Premiere magazine regarding her role in that film, back in the 1980s).
It's possible I may be way off base here, but please try logging out, then logging back in with your own account rather than Danyi's, and see if the problem appears to be solved.
I hope this helps.

(edited)