ido_hammer's profile

35 Messages

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956 Points

Mon, Sep 11, 2017 3:40 PM

Locked character pages.

I noticed there were a couple of topics regarding this issue, but all of them seemed to be about specific character pages being locked (specifically the option to edit primary photos). I'm curious as for the reasoning behind what seems to be a common policy to lock character pages, not allowing edits of either photos, biography or others parameters I might not be aware of. 
I noticed the phenomenon on Stargate SG-1. I've been uploading quite a lot of new still frames from the show, but when I tried to assign some of those photos to certain characters, the photos would appear on their photo galleries, but not on the main pages. Also, the option to add primary photos for most characters (who don't seem to have primary photos at all) is locked. One such character page, for example, is for the character Senator Robert Kinsey - http://www.imdb.com/character/ch0005989/ . 

I'd very much appreciate an explanation regarding the existence of this policy.

Thanks in advance. :)

Responses

Employee

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10.5K Messages

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241.5K Points

4 y ago

Hi Paikia -

Thanks for your note, I'm currently checking with our editors regarding the status of these locked character pages and am awaiting a response from them.

In the meantime, if there are character pages that need primary images, please post the link to the IMDb character page and the link to the image from the character photo gallery that you would like to be the primary image and I can take a look at manually adding those for you.

Employee

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241.5K Points

4 y ago

Hi Paikia -

The character pages are currently locked to all users who have not yet authenticated their accounts, in these cases we can grant permission for editing capabilities.   I have now granted your account editing permissions, so please wait a day or so for the permissions to process and then try editing a character page.  If you encounter further issues editing just let us know here and our staff can investigate further.  Cheers!

Champion

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8.9K Messages

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4 y ago

I will be interested to hear if the authentication makes any difference for you, but I doubt this is the issue. Locked character photos like the one you linked to has been an issue for years.

Employee

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241.5K Points

4 y ago

Hi Paikia -

The authentication was added to the IMDb Account here.  Can you confirm if this is the account you used to edit the character page?

Additionally, can you clarify what character page you are trying to edit and what change you are trying to make?

Champion

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4 y ago

Hi. I have also had a problem with locked character pages. I'm a poll admin and a poll author, and I needed a character photo that would crop well for a poll. At the time, the existing photo cut the character out completely. The primary photo was locked, however. I "unchose' the photo from the photo gallery, thinking that would allow me to add a different photo. Instead, it locked as a blank image. 

The link to the character page: http://www.imdb.com/character/ch0019859/?ref_=tt_cl_t1
There are currently no images of the character, Will, alone (although I'd be happy to add one); until then, this seems like a good choice for a primary photo: http://www.imdb.com/title/tt0157246/mediaviewer/rm2886917120

Thank you so much.

Employee

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10.5K Messages

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241.5K Points

4 y ago

Hi all -

I mentioned this in a reply above, but want to clarify that the problem with the locked character images is a known issue, unfortunately, due to limited resources our technical staff will not be addressing this in the near future.  In the meantime, an IMDb staff member can directly make the change/selection for you, you are welcome to report those requests here.  Cheers!