jakeb_7800837's profile

5 Messages

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110 Points

Thursday, March 17th, 2016 5:09 AM

IMDB Please help me?! We are struggling to update our movie POSTER.

We have been trying to update our movie poster.

We need to switch this OLD poster -
http://www.imdb.com/media/rm839576576/tt4544614?ref_=tt_ov_i

With our NEW poster -
http://www.imdb.com/media/rm4001831168/tt4544614?ref_=ttmi_mi_all_pos_5
  
It seems to be quite a challenge...  Can you help? The old poster was made prior to completing the film and it has incorrect data. We have tried to update it and it appears that "scorecard" is the only option - repeated attempts by the Director, Producer and Executive Producer have been futile.  

Employee

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5.4K Messages

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156.8K Points

7 years ago

This has been swapped, thanks.

Please can you clarify though ... did you attempt to do this via IMDb Scorecard and it failed? 

5 Messages

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110 Points

Thank you for your help!
We were unable to access the IMDB Scorecard feature. Two of Producers applied initially, and I applied subsequently with no avail. 

5 Messages

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110 Points

Thank you for solving the problem for us.

5 Messages

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110 Points

We are having trouble removing the additional photos of posters that were added to the photo gallery when we tried to upload and re-set the proper primary poster. It seems that the "scorecard' option is not available. How long does it take to access the scorecard feature? We are now hoping to remove those additional images and clean up our photo gallery - for example removing the old image:
MV5BMTYyNjExOTA4MF5BMl5BanBnXkFtZTgwODEwNjQ5NjE@._V1_UX100_CR0,0,100,100_AL_.jpg
and removing some of the duplicates of our primary image that are populating the photo gallery? 

3 Messages

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80 Points

yes we have many duplicate photos now that need to come down.  We would like only the poster image to show and singles of each photo.  i have used 'scorecard' and it does not allow me to delete repetitive images.  please help us.

3 Messages

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80 Points

yes we are now using 'scorecard' and unfortunately it only lets you 'upload' and not 
'delete'.  other attempts now have resulted in many multiple images.  we need those multiples to be deleted please.

Employee

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5.4K Messages

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156.8K Points

You can delete any duplicates via the "Report This" link under each photo (there's a category specifically for duplicates)

3 Messages

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80 Points

I have done this and they do not go away.  i would like you to please take a look.  we have duplicate posters and duplicate images.  our movie opens in theaters in 3 weeks and its embarrassing our page looks messed up.  i want to delete the 'old' poster and any duplicates please.