Images: 'Badly Formatted' -- but it’s the same as others already accepted??

Question

This is for IMDb staff to answer, no one else please!

Submission:

https://contribute.imdb.com/contribution/200220-135728-162502

All images in series:

https://www.bbc.co.uk/programmes/m000dt6y/episodes/player

Other already on IMDb that is EXACTLY the same:
https://www.imdb.com/title/tt11747268/mediaviewer/rm2168358145
https://www.imdb.com/title/tt11168112/episodes

Image, 1920x1080:

Image httpsd2r1vs3d9006apcloudfrontnets3_images1825817RackMultipart20200220-3516-1ad57f4---2EW_inlinejpg1582207789

This is EXACTLY the same as others added in the series. But an IMDb staffer is repeatedly declining repeated submissions as "badly formatted"?!

It is taken from the OFFICIAL BBC WEBSITE, for heavens sake!

(Why can there not be an explanation box added, so that this type of thing doesn't keep happening and wasting submitter time over and over again?)

Can an IMDb staff member answer this please before it gets bounced yet again. TIA.

jimthing · Answer

Where are the IMDb staff that are supposed to frequent these forums?

The forum even states this fact:

This category is managed by our IMDb Content team. IMDb Content is the team that collects and manages the content that makes IMDb authoritative & accurate. We depend upon our users to supply the majority of our content, and will use this space to both answer questions and collect ideas for how to make IMDb more authoritative, accurate, and easy to add to.

My image issue will be voted on within 24h, so unless a staff member sorts this out on here, it will likely get wrongly declined another time, and I’ll have to submit it yet again.

jimthing · Answer

Declined yet again. No comment whatsoever here from IMDb staff either.

Resubmitted:
https://contribute.imdb.com/contribution/200224-121745-535102

(I had to leave a link to this forum in the "Copyright" box on the submission page! Given I cannot actually do so via an Explanation box!)

Jaime · Answer

Hey there,Thanks for reaching out.I have submitted this request on your behalf now, if no problems are encountered this should update online within 24 hours on all platforms.Please don't hesitate to let us know should you have any additional queries.Have a great day.

jimthing · Answer

Making primary image:
https://contribute.imdb.com/contribution/200305-173426-999602

ep1: adding SAME IMAGE AGAIN (later make primary image’):
https://contribute.imdb.com/contribution/200305-175139-064602

[ep1 in the series has the wrong primary image too, and needs to be this one:
https://www.imdb.com/title/tt11694802/mediaviewer/rm2116453633

Notice how it looks the same as the others (with the 'film effect' on the righthand side):
https://www.imdb.com/title/tt11168112/episodes ]

jimthing

Images: "Badly Formatted” -- but it’s the same as others already accepted??

Responses

jimthing

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