157 Messages
•
4.5K Points
Image addition wrongly not being allowed.
Tried twice now to upload a screenshot which forms part of a promo set. All the others have been allowed but the 'powers that be' have bounced this one twice, despite it identifying an important concept shown in the film.
- title/images link:
https://www.imdb.com/title/tt5281134/mediaindex
- original screenshot trying to add as part of the set (tagged "Still Frame" accordingly):
- submission failure notice, which doesn't bother to explain what's wrong!:
Quote:
Q2. It is the original item, again, a meaningless comment?
(exactly the same stock-response paragraph appeared on both submission attempts.)
The so-called image guidelines say nothing relevant about my image, AFAICT:
https://help.imdb.com/article/contribution/images-videos/images-guidelines/G27LPBQZA7EAZGJW
So what is wrong? And how can I sort it?
Really bloody frustrating!
- title/images link:
https://www.imdb.com/title/tt5281134/mediaindex
- original screenshot trying to add as part of the set (tagged "Still Frame" accordingly):
- submission failure notice, which doesn't bother to explain what's wrong!:
Quote:
Reason: Related item has been declined.Q1. What does the first sentence in bold even mean?
Your contribution has been declined.Your data referred to another item which has been declined or deleted, and this means that your data will not appear on the site. If you also submitted the original item and believe that it still warrants inclusion, please review the submission guide and resubmit.
Q2. It is the original item, again, a meaningless comment?
(exactly the same stock-response paragraph appeared on both submission attempts.)
The so-called image guidelines say nothing relevant about my image, AFAICT:
https://help.imdb.com/article/contribution/images-videos/images-guidelines/G27LPBQZA7EAZGJW
So what is wrong? And how can I sort it?
Really bloody frustrating!
Responses
jimthing
157 Messages
•
4.5K Points
2 y ago
https://contribute.imdb.com/contribution/190302-204714-836702
0
Vincent_Fournols
2.4K Messages
•
81.1K Points
2 y ago
Unless mistaken, you are submitting a Google map (streetview) screen capture. Have you checked that it is eligible?
Have you changed anything over the previous submission? Because if you submit exactly the same thing, it is bound to have exactly the same result!
0
jimthing
157 Messages
•
4.5K Points
2 y ago
It's taken from the film itself, so no I didn't 'create it myself' by screenshot-ing a website.
And as there is no explanation box on Still Frame image submissions, there's simply no way of explaining this simple fact to them. :-/
0
Elizabeth
Employee
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1.2K Messages
•
34K Points
2 y ago
Thanks for reaching out. Please note that "Poor quality images" is included in our list of types of images we do not accept. You can read more about image quality guidelines on our Help Page.
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