mark_brooke's profile

6 Messages

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140 Points

Fri, Jan 16, 2015 11:27 PM

i am adding credits to my profile but they are not coming up onto my page. i have 26 so far and need to add more. please help!

Credits

Champion

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4.6K Messages

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236.3K Points

7 y ago

How long ago were they submitted? It takes 1-14 days to process. If it's been longer, post the submission ID numbers and staff can check status.

6 Messages

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140 Points

7 y ago

THANK YOU - this has happened now over the last 6 months and no luck! where do i post the submission iD numbers?

Champion

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4.6K Messages

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236.3K Points

As a reply into this thread. Just the most recent for each. When rejected, it's usually because staff could find no way to verify the data. So, providing a screen capture of the credits appearing on screen would probably get them pushed through. You can upload images into a reply using the little camera icon.

6 Messages

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140 Points

All the other credits i uploaded seemed to work fine - seems odd i now can't add anymore now. do you suggest i try the submission ID numbers first?

6 Messages

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140 Points

Please can the below submission codes get looked into - as my credits are not uploading:
#150127-022955-928000
#150127-023438-804000
#150127-023905-960000
#150127-024137-603000
#150127-024641-937000

320 Messages

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13K Points

When you get advice from someone tagged as a Champion it is worth following:

When rejected, it's usually because staff could find no way to verify the data. So, providing a screen capture of the credits appearing on screen would probably get them pushed through. You can upload images into a reply using the little camera icon.

Have you tried that yet? A screen capture of credits with enough context to identify the title really does make a difference.