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susan_7472179
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17 Messages

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270 Points

Friday, September 25th, 2015 5:16 PM

How do I add credit for tv shows other than adding the info myself?

My name is listed in the cast section of the show.  I added the credits myself in my profile but I want it to be professional not self submitted.  I cant find this info anywhere.

Question

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Updated 

8 years ago

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susan_7472179

17 Messages

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270 Points

8 years ago


well progress is being made.  Here is the data submission I think you are looking for but again I did not get a receipt when I submitted it.

Thank you for getting back to me.  The first link (http://www.imdb.com/name/nm5430710/ ) is not me but I see that the "wicked attraction" credits have been added to it.  The second link (http://www.imdb.com/name/nm6734562/) is me but I added all of the information.  The third link (http://www.imdb.com/name/nm7623033/) I have no idea where it came from but the credit is mine.  Here is the link to my profile that I would like to be updated:
https://pro-labs.imdb.com/name/nm6734562/Hi.  That's strange Isent an email several days ago.  here is the information: my last Thank you for getting back to me.  The first link (http://www.imdb.com/name/nm5430710/ ) is not me but I see that the "wicked attraction" credits have been added to it.  The second link (http://www.imdb.com/name/nm6734562/) is me but I added all of the information.  The third link (http://www.imdb.com/name/nm7623033/) I have no idea where it came from but the credit is mine.  Here is the link to my profile that I would like to be updated:
https://pro-labs.imdb.com/name/nm6734562/

Let me know if there is anything else I can do to help.

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gromit82

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8 years ago

Susan: Please check the junk or spam folders of your e-mail. It's very unusual that you would miss getting a receipt from IMDb even once, much less twice in a row.

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nobody_7029854

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I wonder if Susan is checking the correct email account at the address that is associated with her IMDb account.  (That is how I got confused one time, when I was looking for a receipt in the wrong email account.)

8 years ago

0

susan_7472179

17 Messages

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270 Points

Well I have checked everything and have not found a receipt. Question for you:  do I get a receipt when I respond to you directly or do I have to be in the IMDB website to get one?

8 years ago

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gromit82

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Susan: The receipts I'm talking about have nothing to do with responding to me or anyone else here.

To get the receipt I'm referring to, you would go to the IMDb web site, go to the page for a movie or television program or person, and click "Edit page". Then you would go through the process to add or correct or delete credits or other data, and when you complete the process, you would click "Submit these updates".

Then, within about a minute, you would receive in your e-mail account an e-mail from IMDb Support, with a subject line of "IMDb update receipt #...." . Here's an example of a receipt I received when I submitted a couple of credits to a film:

Contribution Confirmation
Contribution #150918-052819-890000
Hello

Thank you for your contribution to IMDb. The information you have supplied is being processed by our team.

We aim to process contributions as quickly as possible, our time to publication changes based on the type of data you are contributing. You can find more details on our processing times page.


Contribution Details
  • The Oscar Nominated Short Films 2014: Animation (2014)
    • Cast - Add

        Name: Shale, Kerry
        Character: Clive the Ostrich
        Attribute: (voice)

        Name: McDonald, Mac (I)
        Character: Martin the Giraffe
        Attribute: (voice)


    And here's an example of a receipt involved with correcting information where a person's credits have been split between two pages:

    Contribution Confirmation
    Contribution #150613-021319-268000
    Hello

    Thank you for your contribution to IMDb. The information you have supplied is being processed by our team.

    We aim to process contributions as quickly as possible, our time to publication changes based on the type of data you are contributing. You can find more details on our processing times page.


    Contribution Details

    8 years ago

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    susan_7472179

    17 Messages

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    270 Points

    Hello, So far I haven't received and receipt but I should get one for this comment right?  We will see.  Anyway, can you tell me what the status is for the Wicked Attraction episodes?  Because I am not listed in the credits does that mean they stay as they are on my profile?
    Thanks!

    8 years ago

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    nobody_7029854

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    ... So far I haven't received [a] receipt but I should get one for this comment right? ...
    No.  AFAIK, such receipts are not issued in response to any messages posted here on this board.  Earlier, you asked:
    ... do I get a receipt when I respond to you directly or do I have to be in the IMDB website to get one? ...
    In my experience, such receipts have been issued after I:
    (1)  click the "Edit page" button on a page on IMDb.com, and then
    (2)  go through the editing procedure to request specific changes
           or additions to the information on the page, and finally
    (3)  click the "Submit these updates" button
           to submit the changes for processing.

    After I click "Submit these updates" button, then IMDb sends a receipt
    (to the email address that is registered on the IMDb account that I was
    using when I submitted the edit).

    8 years ago

    gromit82

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    Susan: Nobo* is correct. You aren't going to get a receipt for posting here on GetSatisfaction.com, at least not any receipt that I would be looking for. The only receipts I am talking about are the ones you get from submitting data on IMDb.com.

    Regarding the underlying problem of getting your credits corrected, I started a separate thread to deal with the fact that you are listed as an actor instead of an actress on Shifting Grounds. I haven't been able to fix that properly because the film hasn't been released yet. See https://getsatisfaction.com/imdb/topics/problems-editing-a-credit. In that thread, IMDb staffer Michelle said that she has reached out to the applicable staff to investigate the problem and would let us know when she had an answer.

    I don't know if this will help, but I have just submitted a "Gender: Female" correction to your page, in hopes that this will get you listed as an actress instead of an actor. (That didn't use to be effective by itself, but maybe it is now.) If that gets you listed as an actress, we can then proceed to get your "Wicked Attraction" credits moved over. Otherwise, we will need to wait for Michelle to solve the other problem (in which we can't fix your credit on the as-yet-unreleased film).

    *"Nobo" is my new nickname for the user known as Nobody. It's too ambiguous to say "Nobody is correct" when I'm talking about somebody known as "Nobody". Hopefully this nickname works for him.

    8 years ago

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    bluesmansf

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    But it makes me giggle when I write, "as Nobody has said..." :)

    8 years ago

    davidah_ca

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    But it makes me sad when I get an email that says : "Nobody likes your post."  Seems like a troll's flame. :)

    8 years ago

    susan_7472179

    17 Messages

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    270 Points

    8 years ago

    I have seen those in the past when I tried to correct the problem but I have not seen them recently.

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    gromit82

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    Susan: I will try to call the IMDb staff's attention to this.

    Note: If any staffers are reading this, the main problem we need help with is that Susan E. Reilly is not receiving her e-mail receipts for her data submissions. The rest of the issues, I should be able to advise her with (other than the one that I already started a separate thread about).

    8 years ago

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    Michelle

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    8 years ago

    Hi Susan -

    (Thanks gromit82!)

    We have not seen any other complaints from user's about not receiving the Contribution Confirmation e-mail notification.

    Can you check your e-mail Spam/Junk folders to see if you received the submission notifications there?  Occasionally, very sensitive spam filters employed by some ISPs or mail clients are known to incorrectly flag legitimate email as spam (these are known as "false positives").  

    I would suggest that you check your e-mail program or ISP's spam filter settings: if they allow you to 'whitelist' (i.e. force to accept) specific email addresses or domains, make sure you explicitly allow incoming messages from these two email addresses:

    do-not-reply@imdb.com
    do-not-reply-here@imdb.com

    If possible, you should also add our domain name @imdb.com to your spam filter's list of trusted/allowed mail domains.

    If after checking your inbox (look for the dates September 10th and 26th, and October 11th) and your e-mail folders and you are still not seeing the notifications, please let us know.

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    gromit82

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    8 years ago

    Susan: I think we are making progress, because your "Shifting Grounds" credit is now listed on the Susan E. Reilly page at http://www.imdb.com/name/nm6734562/ under Actress (instead of Actor).

    Before we go any further, though, please check https://secure.imdb.com/register-imdb/changeemail and confirm that the e-mail address on that page is your usual e-mail address. If the e-mail address is correct, then just leave that page alone. But if not, then update the page to submit your correct e-mail address.

    Also, please confirm that you have set your e-mail program to specifically filter e-mails from do-not-reply@imdb.com and do-not-reply-here@imdb.com into your inbox so you will see them, and thus prevent them from being mistakenly classified as junk or spam.

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    susan_7472179

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    8 years ago

    Hi,  Everything is done.

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    gromit82

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    8 years ago

    Susan: Here is how to move your credits on "Wicked Attraction" to your own name page at http://www.imdb.com/name/nm6734562/. As I understand it, you were uncredited on both of the "Wicked Attraction" episodes, so that is what I have included in the instructions below.

    Go to the name page where they are currently listed, http://www.imdb.com/name/nm5430710/. Click "Edit page".

    On the next screen, on the Actress Credits line, select "Correct/Delete". Scroll down and click "Continue".

    On the next screen, select "Correct" in the menu to the left of both of the "Wicked Attraction" credits. Also, in the gray bar below the credits there will be a box labeled "Show name?". Check that box. Click "Check these updates".

    On the next screen, you will see that the name associated with those two credits is editable. For both of those, in the Name box, add your middle initial, so that instead of saying
    Reilly, Susan
    it will say
    Reilly, Susan E.

    Also, for both of those credits, in the Attribute box, enter the attribute
    (uncredited)

    And for each of those credits, check the box marked "provide an explanation to assist in processing this change". 

    Click "Check these updates".

    On the next screen, enter the same explanation for both credits. It should be something like "I am Susan E. Reilly, and I played this role, uncredited. The role was not played by the Susan Reilly who was in Coma (2007/I)." You should be able at this point to click "Submit these updates".

    Check your e-mail soon after that to make sure you received your e-mail receipt. It should not take more than a minute for it to arrive.

    Allow a few days for these corrections to go through.

    If the two "Wicked Attraction" get correctly moved to your page at http://www.imdb.com/name/nm6734562/, that should resolve most of the problems we have been dealing with in this thread.

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