E

5 Messages

 • 

110 Points

Wed, Oct 5, 2022 6:10 PM

Closed

Solved

Having the hardest time adding credits and removing one

Hello!

I've been at this for an hour. Any help is appreciated. 

I need to add two new credits to my profile. I have lots of proof of these jobs. 

Also, one existing credit is wrong. It says I was "uncredited" but that not accurate. I have a copy of the movie and I am surely credited.

Also also, there is one credit on my profile that is not me at all. The reel is also not mine from this random project that's on there. 

Please help! I'll send you cookies!

Eric G

Accepted Solution

Champion

 • 

11.4K Messages

 • 

298.2K Points

2 months ago

You can add credits either from your page or the title page. There is an explanation field for proof - either links to other sites or images that you upload.

You can try to correct the credit to remove "uncredited". You may need to include evidence like a photo of the screen credit.

If a credit belongs to someone else you can move it to another page, even a new page.

5 Messages

 • 

110 Points

@Peter_pbn​ thank you! I tried this just now and added a screenshot of the final crew list as well as a photo of my actual credit anyone can watch on the show currently. The only issue is that when I submitted, the photos were not showing in the field, only the name of the photo so I'm not sure what it looks like on the other end. Even on this comment section, I can submit a photo and that is very clear where to press but for the explanation field, when I dragged and dropped, the only thing visible was the photo title. Do you think the photos were received? Thank you!!!

Champion

 • 

11.4K Messages

 • 

298.2K Points

You need to use the upload feature described in the form, which creates a link code to include in the explanation field. Otherwise you can include a URL to another site.

5 Messages

 • 

110 Points

Thank you for your response Peter. I appreciate your help but I’m not following. What upload feature? There is a link to click but every time I click it it just takes me to the help desk. When you have a moment can you please tell me specifically what to click on and step by step how to upload my photos to the explanation field? Sorry, I’m really having trouble with this. Very much appreciated!

5 Messages

 • 

110 Points

@Peter_pbn​ Thank you for your response Peter. I appreciate your help but I’m not following. What upload feature? There is a link to click but every time I click it it just takes me to the help desk. When you have a moment can you please tell me specifically what to click on and step by step how to upload my photos to the explanation field? Sorry, I’m really having trouble with this. Very much appreciated!

5 Messages

 • 

110 Points

2 months ago

Thank you!!! I will give this a shot