bella_mason's profile

12 Messages

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512 Points

Mon, Sep 12, 2022 11:36 AM

Answered

Grainy (?) Profile Picture

I'm working closely with the producers of The Jacaranda (https://www.imdb.com/title/tt21814834/) and they told me that (to them) the first picture (and profile picture) looks "fuzzy / grainy". To me they look absolutely identical?

My question is: do they look identical to you? Or what might be the reason that the first one looks grainy to some people?

Second question: If I remove the first ("grainy"?) one, will the second picture automatically become the profile picture?

Thank you very much for your help!

Accepted Solution

Maya

Employee

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493 Messages

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5.3K Points

Il y a 25 d

Hi bella_mason- 

I was checking both photos as well and just like keyword_expert mentioned, they also look identical to me.

If you were to submit a deletion request for the first one, you will have to first send a request to set the second image as the primary poster. Once you sent this, then you can request the removal of the first one as a 'Duplicate.' 

For more information on poster images, I encourage to review our following Help Guide. You will be able to see in more detail how to make these poster image changes. 

Let us know if you have any further questions/issues!

Cheers!

12 Messages

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512 Points

@Maya​ Thank you so much!

1.6K Messages

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28.9K Points

Il y a 25 d

The two photos look identical to me.

12 Messages

 • 

512 Points

@keyword_expert​ Thank you so much!