B

26 Messages

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832 Points

Wed, Feb 16, 2022 10:11 PM

Solved

Factual information rejected - I received IMDB credit for a tv show I never worked in. How to get it removed?

Hello,

I was given IMDB credit for a tv show I never worked in.

Is there a way to send a screen recording of the episode instead of screenshots? My first contribution was rejected ( 20211-220841-071000 ). 

I re-sent my contribution with screenshots from the tv show, however the screenshots do not appear like traditional end credits.The end credits of the tv show have the actors name shown individually. It takes many screenshots. I have uploaded them all, but I fear that may not be enough. What more can I do?

I created another support ticket with the additional screenshots.

220215-071400-015000

Edit: Multiple tickets were created, I'm not sure what happened.

How can I delete the extra tickets? 220216-204417-369000, 220216-205827-288000, & 220216-222508-179000 are extra tickets concerning the same matter. 

Accepted Solution

Employee

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14.5K Messages

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282.3K Points

10 months ago

Hi birdieQ -

I was able to verify that the name was not credited on-screen for the episode, however, since we believe that the general credit information is accurate, so instead of removing it we have modified the credit to include the "uncredited" attribute.

2.2K Messages

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66K Points

10 months ago

You can always take a video of the credits, upload that to sites like Dropbox, and then provide that link to the IMDb data editors when you submit info.

birdieQ

26 Messages

 • 

832 Points

10 months ago

Thank you, I’ll give that a shot. 

birdieQ

26 Messages

 • 

832 Points

10 months ago

Hello,

Whom do I contact to delete duplicate support tickets? These three below need to be deleted.

220216-204417-369000

220216-205827-288000

220216-222508-179000

Thanks!

Note: This comment was created from a merged conversation originally titled How to delete duplicate support tickets?