K

3 Messages

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90 Points

Tue, Jan 11, 2022 9:03 PM

In Progress

Emmy Award Recipients

First of all the award contributor is tragically outdated and not at all user friendly. PLEASE REDO THIS TOOL!

BUT, ok so in order to add recipients to an award I have to delete the current entry and resubmit. The problem is after resubmitting with all 49 recipients all I get is a "we're sorry..." error and I lose the last 20 mins I spent typing in info.

The award I'm trying to add is for the News and Doc Emmy Awards; Outstanding Health or Medical Coverage.

Please help!

Employee

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13.4K Messages

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271.2K Points

4分前

Hi kkrimbel -

Unfortunately, the only way to add a missing recipient is to request a removal of the award and then re-submit the award with all the named recipients,

As you encountered the error, I can help manually correct the missing recipient name for you.  Can you clarify the exact Emmy Award, Year, title, and missing recipient information, including a link to verify that they are a named recipient of the award?

Once I have these details I can take a look at modifying the information for you.

Cheers!

3 Messages

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90 Points

4分前

Hi Michelle,

Thank you for the response. It should be much simpler to add a recipient if the award has already been added. That seems like some pretty basic functionality. Hopefully it can be added.

As for this specific award, it's for the News and Doc Emmys, "Outstanding Health or Medical Coverage". The winner was "The Shot" which you can confirm here. And the recipients are listed on page 41 of the doc linked here. Are you able to add them all? Please note my name is spelled incorrectly on this doc. The correct spelling is "Krimbel".

Thank you!

-Keith

(edited)

Employee

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13.4K Messages

 • 

271.2K Points

4分前

Hi Keith -

I have now added the award and the recipient names should be listed shortly.

Cheers!

3 Messages

 • 

90 Points

4分前

Hi Michelle,

Thank you! I see the award and MOST of the recipient names. Notably absent is myself as editor. Have they not all populated yet?

-Keith

Employee

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13.4K Messages

 • 

271.2K Points

4分前

Hi Keith -

I just reviewed the award and observed some technical issues preventing your name and a few others from populating.  I have alerted the appropriate tech team to investigate, as soon as I have an update I will let you know here.

Thanks for your patience!