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23 Messages

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640 Points

Thu, Dec 26, 2013 3:48 PM

Distributors

If a company has released a film in several different formats--VHS, DVD, DVD-R, laserdisc, etc.--and each format has a different release date, your "new and improved" Pro only lists the distributor once and lumps all the different formats together. For example, your "new and improved" Pro listing for the Excalibur Films release of the 1987 film "Robofox" reads like this::

making it look like Excalibur released it in three different formats with no release date for any of them. In fact, the "old" Pro has the film released by Excalibur in only two formats, VHS and DVD-R, with no release date for the VHS version and a 2002 release date for the DVD-R version. But your "new and improved" Pro added a format the film was never listed as having been released in and eliminated the release date of the version it WAS released in.

And there are dozens, if not hundreds and/or thousands, of examples of this in your "new and improved" Pro. You need to get this fixed.

Responses

23 Messages

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640 Points

6 years ago

Very good. Five months later and still no answer. Par for the course. Keep up the good work.

Employee

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4.1K Messages

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140.1K Points

5 years ago

There is now an open ticket on this.  Sorry for the delay. 

Employee

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4.1K Messages

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140.1K Points

5 years ago

This has now been fixed, thanks for the original report. 

1 Message

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60 Points

2 years ago

Where  can I find the catalog number for a film?