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21 Messages

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562 Points

Tue, Dec 11, 2018 2:53 AM

Declined review policies are impossible

I tried submitting a review already three times after carefully editing the content.
ID#: 181210-102355-665304

Every time it says 'declined', and the only reason is : "Your submission conflicted with one or more of our policies as stated in..."

There are several problems with this that make this procedure impossible:

- I carefully read the policies and could not find any problem with the review.

- There are ten policies and it doesn't state which one was the problematic one

- There is no indication of what part of the text (its not a short review) is the problematic one. So even if I knew which specific policy they are talking about, I wouldn't be able to find the problematic text since I carefully read everything and could find a single problem.

(This whole declining procedure has to change if you ask me. I see there are dozens of other similar complaints.)

Thanks in advance.

Responses

21 Messages

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562 Points

2 years ago

Thanks for your suggestions but this can't be the problem: First of all the accepted previous version of the review already has this wording and I didn't change it for the update. Second of all it is a description of the movie not a social comment. I am not commenting on society being preachy, I am commenting on the movie being preachy.

21 Messages

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562 Points

2 years ago

Note that there are two issues here: One is how do I edit my review to allow it to be accepted. Your comments are about this issue, and thanks.

The second is a general problem in the way IMDB declines reviews: The process does not allow reviewers to understand what the problem is (as we can see from the above comments, it is not at all clear). This needs an IMDB rep.

178 Messages

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8.4K Points

2 years ago

Yeah, as it's a declined edit of an already-approved review, perhaps it's an error of some sort and, indeed, should be addressed by an official rep.

And I agree that it's a problem that the process doesn't specify the violations of declined reviews.  You're bound to receive different interpretations of what are violations in the first place among the IMDb staff.  I've had a word replaced by IMDb for one of my reviews, while the same word went untouched and approved in another.  Likewise, they seem to be inconsistent regarding the politics or social commentary in reviews... among other things.  And many reviews obviously were never read in the first place of the approval process.

2.4K Messages

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80.9K Points

This topic is tagged as "Answered", I hope that some IMDb official will browse and react to it (but I am not very confident that they will...)

4.2K Messages

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133.6K Points

So, the teacher asks the class "How much is 2+2 ?"
Student replies "5 !"
Question was Answered
.

21 Messages

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562 Points

Exactly,  ACT_1.

I could start a new post and ask why this one was marked as  'Answered', but that could start an infinite loop.

I suppose I could also re-post the review a few more times until I happen to chance on one person that will actually read the review (like the one time they approved it), or until I get tired and give up on 'contributing'.

21 Messages

 • 

562 Points

2 years ago

Update: I posted the SAME review a few more times until it got approved, thus proving my point: That declined review policies are arbitrary, random and completely impossible. Note, the exact same text was declined twice and then approved the third time.

So, in summary, in this post I raised four issues: The problem with my review specifically, the general problem of vague, impossible and random IMDB policies, and two bugs with the getsatisfaction site.

But ALL this was swept under the table by simply marking this post as 'Answered' prematurely. So much for satisfaction.