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10 Messages

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352 Points

Wed, Jul 4, 2018 12:13 PM

Credits not appearing on episode

Hey guys!
Will previously helped me on another post to get a new companies page up and running. This one: https://pro.imdb.com/company/co0704007/

However, the credit listed for the show 'Counter Play' isn't appearing on the actual show's episode listing here: https://www.imdb.com/title/tt7236412/fullcredits/?ref_=tt_ov_st_sm

I did reply to the previous feed but it's been a few days and no response... is there any reason why it doesn't display on the episode listings? Want to know before adding the remaining episodes they worked on. Would greatly appreciate some feedback and a timeline as it's been a week since credits were submitted.

Thank you!!

Responses

Champion

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43.6K Points

2 years ago

Hello Rochelle, 
A few days isn't very long in IMDb terms. 
 
When exactly did you submit the changes? (Given by the submission reference number) 
 
I would suggest that you wait a bit longer. Counter Play
is listed under the page for The Picture Mill
 
    Steve

10 Messages

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352 Points

Hi Steve

With all due respect, I do understand that a few days isn't very long for imdb. I've been using for a while however it's been a week! And this is also the second time submitting this  (correct way before you ask) as per the instruction of the last imdb help/employee.

I can see the listing on The Picture Mill but I was asking and referring to the Counter Play episode listing. Happy to wait longer however how long is necessary when this is the second time and it's already updated on their page but not the series/shows.

Hope that clarifies.
Thank you

Champion

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1.2K Messages

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43.6K Points

Sorry Rochelle, 
You said "a few days", not "a week" 
 
    Steve

10 Messages

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352 Points

I stated 'a few days' since I asked for help with this and also stated 'it's been a week since credits were submitted'. 

Thanks for the help anyway

Champion

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1.7K Messages

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55.6K Points

2 years ago

Company filmographies are still processing from June 25. It is a problem if your submission was before then; otherwise, it could still be in the queue. You can always check processing times here:

https://contribute.imdb.com/times

10 Messages

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352 Points

It was June 22nd... 

Champion

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Then, you will likely need to post your submission numbers and have an employee take a look at what is going on.

Employee

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76.5K Points

2 years ago

Hi Rochelle,

Your company credits are listed on the episode however it is on a different page, see here https://www.imdb.com/title/tt7236412/companycredits?ref_=ttfc_ql_4

You can access this by hitting the "more" option at the top of the page and selecting company credits from the listed options.




Regards,
Will