ron3's profile

323 Messages

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8.5K Points

Fri, May 25, 2018 6:06 PM

Contribution History Display Issues

My Contribution History looks all messed up today.  The date/time stamps aren't for any updates I've submitted, and the Reference numbers are for many years in the past, despite this being the first page of history.  Anyone else having similar issues?


701 Messages

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23.9K Points

5 years ago

Same here.

Employee

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14.5K Messages

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282.3K Points

5 years ago

Hi Ron and J -

Thanks for reporting the display issue when accessing your Contribution History.  I have alerted the appropriate tech team to investigate, in the meantime, can you confirm what browser you are using to access your contributions?
Also, are you accessing via a desktop or on the mobile site?

701 Messages

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23.9K Points

Google Chrome.

Employee

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14.5K Messages

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282.3K Points

Thanks J!

701 Messages

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23.9K Points

About 150 of my old contributions from six years ago have been re-dated to today, May 25. My newer contributions have been pushed back to page three of my update history.

2.4K Messages

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81.2K Points

5 years ago

Same with me: Firefox 60.10.1 x64, Win10

2.4K Messages

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81.2K Points

60.0.1 of course

Employee

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14.5K Messages

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282.3K Points

Thanks Vincent, much appreciated!

323 Messages

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8.5K Points

5 years ago

I'm using Firefox v60.0.1 on a desktop, with the "Pro Site" setting.

Employee

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14.5K Messages

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282.3K Points

Thanks Ron, I've passed the info along to our tech team!

42 Messages

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1.9K Points

5 years ago

Same here, too.

I am using Firefox 48.0.2 on a laptop. But that's moot. The problem is not on our end. It's on yours. It looks like part of your cloud has collapsed, and your system is attempting to save data.

There are currently more than 350 old submissions -- a full 7 pages -- that have been moved from their chronological positions to the front of my history. When opened, many are empty or corrupted. They seem to have been chosen randomly, running from older to newer. The oldest is from November 2005 and the most recent is from December 2011.

051130-051126-996000 2018-05-25 14:33:34
.
.
.

111228-003007-731000 2018-05-25 16:59:07

Employee

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14.5K Messages

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282.3K Points

Thanks for the information motley-moth!
scgary66

48 Messages

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664 Points

5 years ago

Same for me. Yesterday, there were about 12-15 entries at the top of my submission history which I didn't send. Today, there were over 1,500 more (ugh). In some cases, they were for the sort of titles I often update, so I couldn't help wondering if they were backlogged submissions I had saved without sending, that were now being automatically put through because of their age (not OK, either, IMO) - but a lot of them were things that I'm sure I hadn't dealt with at all, so I'm sure this is a case of someone else's submissions showing up in my history. BTW, on Explorer (desktop).

Employee

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14.5K Messages

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282.3K Points

Thanks Gary!

Champion

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3.9K Messages

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239.6K Points

5 years ago

Just noticed same glitch in my contribution history. These circled in red are totally my edits, but from years ago. 

Champion

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3.9K Messages

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239.6K Points

Right now all of the highlighted displaced updates disappeared, but so did two on the top, which were up to date. 

7 Messages

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368 Points

5 years ago

Very messed up.
Using an iMac desktop
OS X El Capitan - Version 10.11.6
Safari browser - Version 11.1 (11605.1.33.1.4)

Champion

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4.6K Messages

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114.1K Points

5 years ago

My history is not displaying old contributions at the top any more, but it's missing 3 contributions from yesterday (1800524-...). And the count of contributions is 3 fewer than it was while displaying old stuff on top.

Employee

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14.5K Messages

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282.3K Points

5 years ago

Hi All -

I'm just following up here to confirm that the Contributions History display should now be back to normal.  However, please be aware that due to the data restoration, your submissions over the last few days will not be displayed within your Contributions History, however, please rest assured that those submissions have been received by our editors and will still be processed, you just won't be able to see those submission reference numbers in your account history.

Otherwise, if you observe any further problems with the display of your Contribution History, please let us know here, thanks!

1 Message

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100 Points

"Your submissions over the last few days will not be displayed within your Contributions History"
Understood. But saved updates (not submitted yet) from the last three days are absent too, and ones submitted recently are shown in "saved" again - as they were 3 days ago. Hopefully the data restoration will fix this? Thanks.

1.1K Messages

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20.6K Points

5 years ago

This reply was created from a merged topic originally titled Update History Page.

My Update History page has not been downloading for a day now.  I just get those supposedly funny excuses (i.e, Ferris Buehler quotes, etc).

7 Messages

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368 Points

5 years ago

Michelle, it's not back to normal for me.

As previously noted, my last few contributions have vanished. No problem there. HOWEVER, one Saved Update from March still appears, but the update I was working on yesterday for over an hour (saving as I went along) cannot be found. Does this mean I must start all over?

223 Messages

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11.3K Points

5 years ago

yeah it was fine for me than i lost the 2 contributions i made yesterday...

2.4K Messages

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81.2K Points

Apparently, and according to what staff say, they are not lost: just the history record is, but your contribution should be processed OK. Keep your mail notification as a proof and check regularly.

7 Messages

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368 Points

So I take it the lengthy soundtrack update I saved yesterday is lost and will not return. I must start over - right?

2.4K Messages

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81.2K Points

First check the processing times, then when your submission times has passed, check whether your contribution was processed or not. If not, you can start over. I cannot give you a better advice!
But, as far as I understand, the contributions have been queued, even though their history record do not show up in our Update History

2.2K Messages

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66K Points

5 years ago

I also lost one new title submission that was (almost) ready to. Fortunately the browser ”remembered” what I'd typed (at least with the cast & crew).

39 Messages

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1.1K Points

5 years ago

I can't seem to access my contributions, either. They are here (from May 24-25):

#180524-230912-322000
#180524-231040-740000
#180525-001012-303000
#180525-164840-402000
#180525-173951-795000
#180525-185341-301000
#180525-195941-628000
#180525-232214-098000
#180526-043117-108000
#180526-045002-826000

I did a search in the reference area for one of them (#180524-230912-322000), but it does seem to be coming up, saying it "does not exist". Not only that, but my contributions I have deleted myself from May 18-19 are back.

What is going on?

75 Messages

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1.8K Points

For me  i'm missing a ton of updates that have suddenly dispersed and I did not delete them. Imdb needs to fix this!