3 Messages
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204 Points
Can't update a credit even with photo evidence
This credit on "Enemy" contains an error:
| Oriol Tarragó | ... | sound designer / supervising sound editor (uncredited) |
I've tried multiple times to set it to sound designer and remove the (uncredited). I keep getting denied with this message:
Your contribution has been declined.We did not capture a specific reason during processing.
But I provided this screen shot:
How much better does the evidence need to be? Can anybody connect me to a human to fix this?
Accepted Solution
Michelle
Employee
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13.7K Messages
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274.3K Points
1 m ago
Hi craig_5717096 -
Thanks for posting the screen grab, this credit correction has now been approved and the changes should be live on the site shortly.
Cheers!
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craig_5717096
3 Messages
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204 Points
1 m ago
Thanks! That was a lot harder than I expected it to be.
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Maya
Employee
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234 Messages
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2.5K Points
1 m ago
Hi craig_5717096-
The correction for the credit has now been updated and I can confirm that the (uncredited) has been removed. The changes are already live on the site for both the title page and the name page.
Cheers!
(edited)
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