britta_phillips's profile

1 Message

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70 Points

Mon, May 20, 2013 12:13 AM

Can't make corrections to "Other Work"

I am trying to correct info but the form will not let me type changes. I am using Safari on a Mac. Do I need to use a different browser??

Responses

Champion

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1.9K Messages

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146.1K Points

8 y ago

It couldn't hurt, for some reason occasional odd conjunctions of browsers, plugins, etc. conspire to make someone's set-up go screwy (a technical term), so it will need some fiddling at your end to fix it.

When you say it won't let you type, do you mean you can't actually input text into the form field? If so that is unusual indeed and I can't think what the cause might be, but I don't use a Mac so...

Champion

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1.9K Messages

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92.6K Points

8 y ago

You don't specify if you have previously done any updating.

If not, you may not realize that after you have brought up the Update form for Other Works, you need to change the Action field beside the item(s) you wish to edit from Keep to Correct, and then click the Check these updates button at the bottom of the form.

When the page refreshes, the items(s) you selected will have expanded, and you will be able to enter data.

If this is not the problem, please provide more details of exactly what you are doing when the problem arises.