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3 Messages

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290 Points

Fri, Oct 28, 2016 6:32 PM

Can't edit anything on FAQ or Synopsis pages

I've been trying to add & edit info on Superman III's FAQ page but when I click Edit, nothing happens. Something going on? 

Responses

1 Message

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60 Points

4 years ago

This is currently a glitch for some users and should be fixed soon.

Champion

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5.5K Messages

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253.7K Points

4 years ago

Tommy: Have you been able to edit FAQs recently, like in the last few weeks?

If not, you may need to apply for access to editing the FAQs at http://www.imdb.com/helpdesk/swikieditapply. A few months ago, IMDb had to shut down the FAQs due to spam, and then they later reopened access to them by request.

3 Messages

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290 Points

Thanks but it looks like this was fixed!

6 Messages

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240 Points

4 years ago

I've had access reopened and I've been having the same issue.

54 Messages

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1.9K Points

4 years ago

Hello there, I've been having a similar issue. Trying to edit on the parental guidance of Rankin Bass' "20,000 Leagues Under the Sea", the edit-button won't work. Tried the same on some random titles as well, but same result. I have AdBlock disabled, so it looks like it could be some glitch or some server problems, but I don't know...

Edit: I've just happened to write a message on the link gromit82 gave us regarding the issue I briefly mentioned above. So now I'll just have to wait and see what the result will be.

3 Messages

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102 Points

4 years ago

This reply was created from a merged topic originally titled Can't edit character pages.

Every time I try to edit a character page, I get a "there's a problem with creating your character" message.

And it happens no matter what browser I use.

41 Messages

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1.4K Points

4 years ago

This reply was created from a merged topic originally titled Character Page Creation.

Good morning. My question relates to creation of a character page. Sometimes, I am able to create a character page with the corresponding steps. Other times, however, when I click the "save" button, nothing appears. This problem then persists for a long period of time, making me unable to create a character page. Please advice.

Employee

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4.1K Messages

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140K Points

4 years ago

Thanks for the problem report. We have opened a ticket with the appropriate team.

54 Messages

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1.9K Points

4 years ago

That's a great news, hoping for the best. :-)

Employee

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4.1K Messages

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140K Points

4 years ago

This is fixed now, thanks again for the problem report and sorry for the inconvenience.

54 Messages

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1.9K Points

4 years ago

Hooray. Now we can edit on parental guidances and all the other stuff you've been talking about. :-D. I give all my thanks to IMDb.