3 Messages
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90 Points
Acting credit add
For several months I have been trying to add a role (Charles Edwards, Devils, S.2 Ep.5) to my page (Davide Dolores - actor). I did it several times and it worked, but not this time. Why? I played that role, my name is present in the final credits and the episode has been released month ago!
Bethanny
Employee
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3.5K Messages
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37.7K Points
1 year ago
Hi doleboy-
Can you post the 18-digit submission reference number associated with this declined request, so we can check on it?
Thanks!
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doleboy
3 Messages
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90 Points
1 year ago
Hi Bethanny, thank you for your answer.
I received several 18-digit numbers, the last one I have is this one: 220510 132944 646000
But when I tried to edit the page I have always received an email ensuring that the edit would have been done the day after. But that never happened...
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Bethanny
Employee
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3.5K Messages
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37.7K Points
1 year ago
Hi doleboy-
Usually for high ranked titles we need proof of the participation in it before adding a credit. You mentioned your name is present on the end credits so the best proof would be a screenshot of that. You can attach the screenshot to the submission and there should not be any problem accepting your credit then.
Cheers!
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doleboy
3 Messages
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90 Points
1 year ago
Thank you, your advices are very useful!
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