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3 Messages

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90 Points

Wed, Jul 13, 2022 9:43 AM

Solved

Acting credit add

For several months I have been trying to add a role (Charles Edwards, Devils, S.2 Ep.5) to my page (Davide Dolores - actor). I did it several times and it worked, but not this time. Why? I played that role, my name is present in the final credits and the episode has been released month ago!
Bethanny

Employee

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529 Messages

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5.8K Points

3 m ago

Hi -

 

Can you post the 18-digit submission reference number associated with this declined request, so we can check on it?

 

Thanks!

3 Messages

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90 Points

3 m ago

Hi Bethanny, thank you for your answer.

I received several 18-digit numbers, the last one I have is this one: 220510 132944 646000

But when I tried to edit the page I have always received an email ensuring that the edit would have been done the day after. But that never happened...

Bethanny

Employee

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529 Messages

 • 

5.8K Points

3 m ago

Hi doleboy-

Usually for high ranked titles we need proof of the participation in it before adding a credit. You mentioned your name is present on the end credits so the best proof would be a screenshot of that. You can attach the screenshot to the submission and there should not be any problem accepting your credit then.

Cheers!

3 Messages

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90 Points

3 m ago

Thank you, your advices are very useful!